Shipping policy

Shipping Policy

Processing & Production Times

All Dakota Designs products are made to order. Once your order is placed, it is sent to one of our production partners for printing and fulfillment.

Because each item is created specifically for your order, please allow time for production before your order ships. Production times may vary depending on the product, order volume, and production facility.

Estimated delivery dates shown at checkout include estimated production and shipping times whenever available. These dates are estimates and are not guaranteed.

Shipping & Delivery

Shipping times vary depending on your location, the product ordered, and the production facility fulfilling your order.

Once your order has shipped, tracking information will be provided when available. Please allow time for the carrier's tracking system to update after receiving your shipping confirmation.

Dakota Designs cannot guarantee specific delivery dates or be responsible for delays caused by shipping carriers, severe weather, holidays, natural disasters, or other circumstances outside our control.

Orders May Arrive in Separate Packages

If you order multiple items, your products may be produced at different facilities. As a result, portions of your order may ship separately and arrive at different times.

You may receive more than one tracking number for the same order. There is no additional shipping charge simply because an order is divided into multiple shipments.

Shipping Addresses

Please carefully review your shipping address before submitting your order.

Customers are responsible for providing a complete and accurate shipping address. If you notice an error after placing your order, please contact Dakota Designs as soon as possible.

We will make every effort to correct the address before production or shipment; however, changes cannot be guaranteed once an order has entered fulfillment.

Additional charges may apply if an order must be reproduced or reshipped because an incorrect or incomplete address was provided.

Lost, Delayed, or Missing Packages

If your tracking information shows that your package is delayed, please allow additional time for the shipping carrier to complete delivery.

If tracking shows your package as delivered but you have not received it, please check around the delivery location, with members of your household, and with neighbors when appropriate. You may also need to contact the shipping carrier for additional delivery information.

If you believe your package has been lost in transit or there is another problem with your shipment, please contact Dakota Designs with your order number and we will assist you in determining the appropriate next steps.

Damaged or Incorrect Orders

If your order arrives damaged, defective, misprinted, or you receive an incorrect item, please contact Dakota Designs within 30 days of delivery.

Please include your order number, a description of the problem, and clear photographs of the item and issue.

For additional information regarding replacements and refunds, please see our Return & Refund Policy.

International Shipping

International shipping availability, costs, and estimated delivery times will be displayed at checkout when available.

Customers are responsible for any customs duties, import taxes, or other fees imposed by their country or local authorities unless otherwise stated during checkout.

International shipments may experience additional delays due to customs processing, which is outside the control of Dakota Designs.

Questions About Your Shipment

If you have questions about your order or shipment, please contact Dakota Designs through our Contact page and include your order number so we can assist you.

Thank you for shopping with Dakota Designs!