Refund policy

Return & Refund Policy

At Dakota Designs, each item is made to order especially for you. Because our products are produced specifically after an order is placed, we do not accept returns or exchanges for incorrect size or color selections, changes of mind, or buyer's remorse.

Damaged, Defective, or Incorrect Items

We want you to be happy with your order. If your item arrives damaged, defective, misprinted, or you receive the wrong item, please contact Dakota Designs within 30 days of delivery.

Please include your order number, a description of the issue, and clear photos showing the item and the problem. Once the issue has been reviewed and approved, we will work with our production partner to provide an appropriate resolution, which may include a replacement or refund.

You do not need to return a damaged or defective item unless we specifically ask you to do so.

Sizing & Color Selection

Because each product is made to order, we cannot provide refunds or exchanges when an incorrect size or color was ordered. Please review the sizing information and product details carefully before completing your purchase.

Colors may appear slightly different depending on your computer, phone, or tablet display. Minor variations in color, print placement, or appearance that are normal to the printing process are not considered defects.

Order Cancellations & Changes

Orders are submitted for production shortly after they are placed. If you need to request a cancellation or make a change to your order, please contact us as soon as possible.

We will make every effort to accommodate your request; however, once an order has entered production, it may no longer be possible to cancel or modify it.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order. If an order cannot be delivered because an incorrect or incomplete address was provided, additional charges may apply to reproduce or reship the order.

Refunds

If a refund is approved, it will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Questions or Order Problems

If you have a question or experience a problem with your order, please contact Dakota Designs through our Contact page. Please include your order number so we can assist you as quickly as possible.

We appreciate your business and the opportunity to create something special for you.